faq
THE PRODUCTS
What are the garments made from? Heavyweight cotton blanks, designed in Lisbon. The weight is the point. These are not fashion-cycle pieces.
What weight are the tees and hoodies? Archive 01 sits in the heavyweight range. Exact GSM varies by piece — listed on each product page.
Are the sunglasses prescription-compatible? No. The frames are not designed for lens replacement.
What are the sunglasses frames made from? Recycled materials.
Are the scarves available online? No. The scarf is a Field Line stall exclusive — available only at MÜTTE market appearances in Lisboa.
ORDERS & DELIVERY
Where do you ship? From Portugal, US and China, depending on the client location. Domestic and international.
How long does delivery take? Please check shipping page.
Can I track my order? Yes. A tracking reference is sent when the order is dispatched.
Do you offer express shipping? Not currently.
RETURNS
Do you accept returns?
Contact us for any return via our website contact form.
Sunglasses: 14 days return window. Product must meet perfect-grade condition for refund. After inspection refund is made up to 7 days on the same method of payment used.
Made to order items: All made to order items are refundable if the product presents defects before any usage, wrongful printing or errors. Size ou change-of-heart are not available for refunds. Please check the size guide on every product before purchasing. Any doubt you can contact us directly via our contact page.
What if something arrives damaged or incorrect? Contact hello@mutte-official.com with your order number and a description of the issue. It will be resolved.
THE BRAND
Where is MÜTTE based? Lisboa, Portugal.
Where are the garments produced? Field Line pieces are made in Lisboa. The blanks are sourced from manufacturers in Portugal, the United States, and China — selected for construction quality and compliance with international trade and labour standards. Every supplier in the supply chain operates within applicable regulatory frameworks.
The work that makes a MÜTTE piece a MÜTTE piece happens here.
Is MÜTTE sustainable? The sunglasses use recycled frames. The scarves use recycled wool. The garments are built to last rather than cycle through seasons. That is the position — not a claim, not a certification.
Do you do collaborations or wholesale? Neither at this stage.
Where can I find MÜTTE in person? At street markets in Lisboa. Locations and dates are posted on Instagram — @mutte.store.
SIZING
How does sizing run? True to size. The heavyweight fabric has minimal stretch — if between sizes, size up. Size guides are on each product page.
Something not covered here — hello@mutte-official.com
ARCHIVE 01 — FIELD LINE — LISBOA PT